Why Get Your Hearing Aids Repaired?
Even with proper care and regular maintenance, hearing aids experience normal wear and tear over time. If your devices aren’t working the way they should, professional hearing aid repair can often restore performance without the need for full replacement.
At Bold City Ear & Hearing in Jacksonville, FL, we provide local, in-house hearing aid repairs whenever possible, so you can get back to hearing clearly as quickly as possible. While replacing your hearing aids may be the right solution in some situations (especially if you’re ready to upgrade technology) many common issues can be repaired efficiently by our experienced team.
Need hearing aid repair in Jacksonville? We’re here to help.
Common Hearing Aid Problems We Repair
If your hearing aids aren’t performing properly, you’re not alone. Many issues can be resolved with professional service rather than replacement. Our Jacksonville hearing aid specialists commonly repair:
- Battery compartment issues
- Wax filter and earwax blockages
- Tubing damage or tubing replacement
- Receiver repairs and replacements
- Microphone and speaker issues
- Volume control or button malfunctions
- Custom-molded shell cracks or damage
- Moisture-related performance problems
If you’re experiencing feedback (whistling), weak or distorted sound, short battery life, or intermittent sound loss, professional hearing aid repair can often solve the issue quickly.
Troubleshooting
Having trouble with your devices?
These resources are great for basic troubleshooting, but if problems persist, in-office service is the safest way to avoid further damage.
Quick Fixes to Try at Home
- Replace your battery
- Remove and reinsert your hearing aid
- Clean your hearing aid using a cleaning tool
- Replace the wax filter
- Open and close the battery compartment
- Make sure the battery compartment is free of obstructions
- Check your input settings
Video Tutorials
Cleaning a Hearing Aid Microphone
Changing a Custom Mold Wax Filter
Changing an RIC Wax Filter
Common Issues vs Easy Fixes Breakdown
Weak or No Sound
- Check battery placement and charge level
- Clear device of earwax or other debris
Feedback or Whistling
- Reposition device for proper ear fit
- Lower volume or adjust noise-reduction settings
Muffled or Distorted Sound
- Clean and secure earmold or dome
- Replace worn or damaged parts
No Power
- Check battery placement and charge or replace
- Clean battery contacts if dirty or corroded
Bluetooth® Nonconnectivity
- Ensure devices are in range with Bluetooth on
- Restart pairing and follow device manual
Excess Background Noise
- Use noise-reduction or environment-specific settings
- Minimize ambient sound or use device app
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. Any use of such marks by the author is under license.
Hearing Aid Troubleshooting Hotlines
Connectivity issues? Need help getting your hearing aids to work with your smartphone? If you have a landline or additional phone available, it is best to call from another phone line rather than from the phone you are troubleshooting.
Oticon 1.855.400.9766
Widex 1.844.497.8844
Signia 1.800.350.6093
Starkey 1.800.721.3573
ReSound 1.888.735.4327 [email protected]
Phonak 1.800.679.4871 Leave message for return phone call
How Much Do Hearing Aid Repairs Cost?
The cost of hearing aid repair varies depending on several factors, including:
- Whether your hearing aids are still under manufacturer warranty
- The extent of the damage
- The cost of replacement parts for your specific model
If you purchased your hearing aids from Bold City Ear & Hearing in Jacksonville, and they are still under warranty, repair costs are often minimal — or may be fully covered. Hearing aids purchased elsewhere or no longer under warranty may require additional repair fees.
Cracked shells on custom-molded hearing aids can be costly, but in some cases, they can be repaired rather than replaced. Our team will always review your options and provide clear recommendations before moving forward.
When Is a Hearing Aid Beyond Repair?
It takes a hearing aid expert to properly diagnose device damage, but your hearing aids may be beyond repair if:
- Your devices are more than three years old
Hearing aids typically last three to five years. As devices age, repair needs often increase, making replacement more cost-effective over time. - There is visible physical damage
Hearing aids that have been stepped on, crushed, or severely damaged may not be repairable. - There is a long history of repeated repairs
If your hearing aid has required multiple repairs for recurring issues, continued repairs may no longer make financial sense, similar to a totaled vehicle.
Manufacturer warranties guarantee performance only for the duration of coverage. Balancing repair costs against the benefits of newer hearing aid technology can be challenging, but our Jacksonville hearing aid specialists will help you determine the best path forward.